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Huawei Mate S Troubleshooter Son et volume

Huawei Mate S
Huawei Mate S - Troubleshooter - Son et volume - Étape 1

Does your device not produce any sound?

  • Perhaps you have turned down the volume completely.
  • You can check and adjust this via the menu. Choose Paramètres > Son > Volume.
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Do you need help configuring your sound settings?

  • You can configure the settings for all related topics via the menu. Choose Paramètres > Son.
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Have you rebooted the device?

  • Many problems can be solved by simply rebooting the device.
  • Turn your Huawei Mate S off, reboot it and check whether the problem has been solved.
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Are you experiencing problems using a portable speaker?

  • If you are not getting any sound from your portable (Bluetooth) speaker, it may be necessary to re-connect.
  • You can set this quickly and easily by scrolling right from the Start screen. Then choose Paramètres > Périphériques > Bluetooth.
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Did you install the most recent device software?

  • Your problem may be resolved through a software update. Check if a new version of your software is available.

Manual: Install software update

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Have you tried a factory reset?

  • If the preceding steps have not resolved your problem, try doing a so-called ‘factory reset’.
  • Remarque: A factory reset involves deleting all personal data on the device, such as photos and messages. We recommend you create a backup before trying this.
  • See the below instructions.

Manual: Restore factory settings

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